CLIENTS
Client Testimonials
Crate & Barrel Royal Service Group (RSG) is a valued partner; they have been instrumental in helping Crate and Barrel optimize our telecom infrastructure. They have not only provided substantial cost savings but also improved our network to help us do our business more efficiently. Royal Service Group has stayed true to their commitment to do what’s in the best interest of their clients.
RSG continues to provide expert advice as an extension of our staff, taking on issues from trouble tickets, billing errors and navigating the maze of telecom service providers. I highly recommend partnering with Royal Service Group, as they are an indispensible part of our team dedicated to providing the best possible outcome for us and their other clients.
Mark Carrier
Senior Manager of Telecommunications
Crate and Barrel
American Chartered Bank I am the Information System Manager at American Chartered Bank in Schaumburg and have been with the Bank for 16 years. I, along with my colleagues, have had the pleasure of knowing and working with Kyu almost 4 years. It has been evident to us that Kyu was dedicated to serving his clients and ensuring that the Bank's best interests came first. From tirelessly working on data network designs with us, following up on outstanding orders, or escalating problem tickets on our behalf, we could always count on Kyu to get the job done for us. He always stayed abreast of new offerings and what was happening in the industry in general, and would make sure we took advantage of anything new that made sense in our environment. As our Bank is mostly employee owned, our focus is on superior client service and making sure the Bank is efficiently and cost effectively run. Kyu and Royal Service Group hold the same values and have helped us achieve our objectives; from meeting with the carriers, negotiating pricing, securing contracts and managing much of the installation, Royal Service Group has done a fantastic job. In fact, the carriers that we selected with their help are the carriers we continue to use today.
I have no reservations at all in recommending Kyu & Royal Service Group, they have done a terrific job in meeting the needs of our Bank and we would not hesitate to continue to look to them for assistance going forward. We not only value them as a telecommunications expert, but also as a trusted advisor. If you have any questions or would like to talk in person, please do not hesitate to contact me.
Thanks,
Paul Ferreri
First Vice President
American Chartered Bank